You'll have responsibility to coordinate and align the product roadmap, manage prioritization, and discovery of our product. Your job is to be the voice of the planner, scheduler, management and supply chain manager from our customers inside our company — and to turn deep user understanding into a product that scales.
We value your understanding of factories, supply chains and the reality of people working in them above all.
This is a hands-on role in a growing team. You'll build internal tools and processes as you go, working directly with our developers, implementation team, customers, and founders.
You will manage the inbound sales insights, requests from customers, project requirements and ideas from the team into one pipeline. Prioritization logic must be driven by business case and clear strategic alignment.
What You'll Do
Maintain product roadmap and executing prioritization decisions in close collaboration with our founders and developers
Spend real time with users — production planners, schedulers, plant and supply chain managers — to understand their daily workflows, pain points, and decision-making
Translate user needs into clear use cases, product flows, and requirements that engineers can build from.
Design for trust: shape how our optimization results and automated decisions are explained to the user, how users override and interact with automated decisions, and how we earn the confidence of skeptical operational users
Build developer enablement by creating user personas, user journeys and more.
Turn one-off customer requests into generalizable product capabilities
Work closely with implementation teams to feed real deployment learnings back into the product
Define and track adoption and value metrics that go beyond "features shipped"
Build the product…