About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As a Senior Software Engineer, you will work on a marketplace of tools and integrations which Parloa's agents leverage via MCP. Managed access to business systems dramatically increases their value while controlling for security and risk. You haven't worked with our stack? That's fine! We would love to get in touch as long as you are open to learn and code in Typescript.
Areas of ownership:
• Design, build, and maintain secure and scalable backend services
• Optimize system performance for low latency, high throughput, and reliability
• Collaborate across teams to integrate machine learning components into production systems
• Lead technical initiatives - design, planning, implementation, and maintenance (3-9 months horizon)
• Drive initiatives to improve operational excellence
• Contribute to the evolution of our architecture and engineering culture
• Set cultural standards for fearless iteration, bias for action, and pragmatic perfectionism—design for tomorrow, build for today.
OUR TECH STACK:
TypeScript, Node.js, React, Python, FastAPI, Kubernetes, MongoDB, Azure, Kafka, NATS
Who you are:
• 7+ years of experience as a software engineer
• Experience in Typescript, Node (ideally…