About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
Frontend engineers at Parloa primarily strengthen our central frontend platform—microfrontend architecture, Server-Driven UI library, and our shared design system—so product teams can ship agent management platform UI faster with clear ownership and fewer coordination dependencies. Some engineers are embedded in product teams for deeper, custom UI where platform patterns do not apply.
About the role:
• Define and drive technical strategy for the frontend platform: microfrontend architecture, Server-Driven UI library, design system, and developer experience for internal and product consumers.
• Lead cross-team architecture so platform capabilities and product features integrate through clear contracts (APIs, UI boundaries, release and rollout patterns)—with enough full-stack depth (TypeScript/Node services, integration with backend teams) to own end-to-end platform outcomes, not only React surfaces.
• Balance short-term velocity with long-term resilience, making smart trade-offs on complexity, cost, and scalability.
• Remain hands-on on highest-leverage platform code, critical design reviews, and precedent-setting implementations.
• Act as a force multiplier by mentoring Staff Engineers and influencing the…