Support Specialist – Digital Workplace

Scalepoint
Full-timeCopenhagen, Denmark
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SALARY
Not listed
LOCATION
Copenhagen, Denmark
LEVEL
Senior
CONTRACT
Full-time

Aiming for new heights

Want to help shape a modern digital workplace where great technology enables people to do their best work?

At Scalepoint, we’re looking for someone who thrives on solving technical challenges, improving user experiences, and making everyday IT run smoothly, securely, and efficiently. In this role, you work together with a skilled colleague, ensuring high-quality IT experience across the company.

But this is more than traditional IT support. You’ll join a tech-driven organization with strong competencies across infrastructure, security, AI, SaaS, and modern workplace technologies. That means you’ll have real influence on how we work, the opportunity to improve and shape solutions, and the freedom to grow into the areas that motivate you most.

What kind of geek are you?

You bring a practical, curious mindset and take ownership of your work. You enjoy being part of everyday office life, dare to speak up when something doesn't make sense, and find better ways of working without overcomplicating things. You bring strong experience in end-user support and a solid technical foundation:

5 + years of experience in hardware/software support ( mainly Windows , some Mac)

Microsoft Office and productivity tools

Hardware troubleshooting and support

Asset management (focusing on Intune)

Active Directory / Entra ID

Ticketing systems (we use Jira)

It’s a plus if you have experience with Jamf, Atlassian tools, security awareness, or compliance frameworks like ISO27001, NIS2, or DORA — but it’s not a requirement from day one.

Fluency in Danish and English is required.

What to dive into

Automate patch management :  Build  Windows Autopatch with ring-based rollouts, monitoring, and reporting to reduce manual follow-up on Windows updates.

Strengthen AD…

Ready to apply?
Applications go straight to Scalepoint’s hiring team.
Apply now